You're the Boss: A Guide to Managing a Diverse Work Force with Understanding and Effectiveness
Format: PDF / Kindle (mobi) / ePub
Your path to becoming a great manager starts here. From announcing your promotion to planning your next one, from solving your workers' problems to dealing with your own stress, a leading management expert tells you, in advance, what is ahead.
recognize and trust as a basis for judgments. It is important to start paying attention to what cues we pick up so that rather than reacting unconsciously, we will make conscious decisions as to how we choose to respond. A colleague of mine recently told me the following story. She walked into a conference room and felt that something was wrong. Trouble was brewing, but she did not know how she was picking it up. She trusted her instincts and said, “Something’s going on here; what is it?” This
you have told your spouse or called your parents and friends, you’ll have to begin preparing for your first day as boss. In the best of circumstances, you will have enough time to examine your objectives, to read this book, to get additional training, and to seek guidance from others who have “been there.” If tomorrow is the day you start, what should you be thinking about on your first day as boss? How will you begin? You’ll walk in and do what? Say what? To whom? Much will depend on how you
exceptions. The looser structure was very productive for that particular floor, but when the engineers on the other floor found out about it, they became upset at the seeming unfairness. In other words, conflicting norms created stress for a part of the organization. This problem was resolved by tightening up on the flexibility of one floor and making the other floor somewhat more flexible—some people lost a little and others gained a little. Time and effort were spent on explaining the situation
a company who cares”? Even though each organization is basically concerned with overall productivity, the means used to get to that goal represent the company’s value system. I will discuss the big picture first because the tendency for a new supervisor is to remain identified with the workers. It is now important for you to start identifying with management. You are now part of the management team, and even though you may feel your support comes more from your workers than from your equals or
_______b. Frequent trips to water fountain or rest room _______c. Long coffee breaks 3. High Accident Rate _______a. On-the-job behavior jeopardizing the safety and health of self or other employees _______b. Accidents on the job _______c. Accidents off the job (but affecting job performance) 4. Difficulty in Concentration _______a. Work requires greater effort _______b. Jobs take more time 5. Confusion _______a. Difficulty in recalling instructions, details, and so on _______b. Increasing