Business in the Cloud: What Every Business Needs to Know About Cloud Computing

Business in the Cloud: What Every Business Needs to Know About Cloud Computing

Michael H. Hugos

Language: English

Pages: 205

ISBN: 0470616237

Format: PDF / Kindle (mobi) / ePub

A close look at cloud computing's transformational role in business

Covering cloud computing from what the business leader needs to know, this book describes how IT can nimbly ramp up revenue initiatives, positively impact business operations and costs, and how this allows business leaders to shed worry about technology so they can focus on their business. It also reveals the cloud's effect on corporate organization structures, the evolution of traditional IT in the global economy, potential benefits and risks of cloud models and most importantly, how the IT function is being rethought by companies today who are making room for the coming tidal wave that is cloud computing.

  • Why IT and business thinking must change to capture the full potential of cloud computing
  • Topics including emerging cloud solutions, data security, service reliability, the new role of IT and new business organization structures
  • Other titles by Hugos include: Business Agility: Sustainable Prosperity in a Relentlessly Competitive World and Essentials of Supply Chain Management, 2nd Edition

Practical and timely, this book reveals why it's worth every company's time and effort to exploit cloud computing's potential for their business's survival and success.

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responsible for the security and integrity of their own data, even when it is held by a service provider. Traditional service providers are subjected to external audits and security certifications. Cloud computing providers who refuse to undergo this scrutiny are ‘‘signaling that customers can only use them for the most trivial functions,’’ according to Gartner. Data location. ‘‘When you use the cloud, you probably won’t know exactly where your data is hosted. In fact, you might not even know

managing service-level expectations and requirements from cloud service providers. Simply put, SLAs are comprised of the language—in the context of an overall master services agreement—that clearly specifies for the customer and the service provider what’s expected of the provider and customer. These details are valuable to both parties because they provide a legally binding reference document to help manage the ongoing service level, including specific metrics and measures of performance along

3:58:28 Page 75 Contracts, Service-Level Agreements, and Guarantees 75  Fee structure. This section should very clearly and simply state      the fees being charged by the provider to the customer along with payment terms. Customer obligations. So that the provider is given the best opportunity to meet all of their obligations of the agreement, the provider will require that the customer remain obligated to providing needed information on a timely basis. This area of the agreement

driven by the convergence of economic necessities with technological capabilities. The need to be responsive to evolving customer needs and desires creates networks where decision making is pushed out to operating units closest to the scene of the action. Each business unit has its own sales force and operations capability to do work. Business units get all other support services from enterprise coordination hub. Business Unit Business Unit Business Unit Business Unit Enterprise Coordinator

its players to monitor and manage their supply chains in order to best respond to changing business conditions. Games Support Collaborative Decision Making Then, imagine a real-time flow of data that showed the inventory levels on hand at each location and in transit along with forecasted product demand at each of the retail stores. Now you have a serious game. The simulation gaming software allows people to try different combinations of factories and warehouses and transportation modes for

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